Poit from Hills: Terms & Conditions

Welcome to Poit from Hills! Before exploring our curated grocery site, please read the following terms and conditions:

Product Quality: We take pride in offering the finest produce sourced from micro-farmers in Jaunsar-Bawar, Garhwal, and Kumaon Hills. Each item, including Rajma, lentils, rice, spices, and more, is handpicked and delivered to your doorstep with utmost care.

Ordering Process: To place an order, browse our curated collection, add items to your cart, and proceed to checkout. Ensure accuracy in your order details, including delivery address and contact information.

Payment: We accept secure online payments. Payment must be completed at the time of checkout to confirm your order.

Delivery: Our commitment is to deliver the authentic flavours of Uttarakhand to your home. Our logistic partner and tracking ID will be shared with you for real-time updates. Alternatively, reach us directly via our contact page for assistance.

Cancellation and Refunds: Orders can be cancelled within 24 hours of placement. Refunds will be processed for cancelled orders within the specified time frame.

Customer Satisfaction: We value your satisfaction. If you have any concerns or issues with your order, contact our customer support team promptly for assistance.

Privacy Policy: Your privacy is important to us. Refer to our Privacy Policy to understand how we collect, use, and safeguard your personal information.

Updates and Modifications: Poit from the Hills reserves the right to update or modify these terms and conditions. Please review this page periodically for any changes.

By using our website and placing an order, you agree to abide by these terms and conditions. Thank you for choosing Poit from Hills for a delightful grocery experience!